Withdrawal & Refund Policy

This policy explains your right to withdraw from a purchase (the 14-day "cooling-off" period), how refunds work and how memberships end. It applies to consumers in Poland and the rest of the EU under Polish consumer law, and to consumers in the UK under the Consumer Contracts Regulations 2013. It does not affect your rights if a perk is faulty. For that, see the complaints section of our Terms.

Your right to withdraw

You can withdraw from a contract within 14 days of the day it was concluded (the day your payment was confirmed), without giving a reason. To meet the deadline, you only need to send your withdrawal notice before the 14 days end.

Memberships

At checkout, you asked for your membership to start straight away. You can still withdraw within 14 days. If you do, we refund what you paid minus a proportionate amount for the days you had the membership before telling us. For example, withdrawing on day 5 of a 28-day membership means you pay for 5/28 of the price.

Items (one-off digital content)

Items are delivered straight away. Before checkout you expressly asked for immediate delivery and acknowledged that you lose the right to withdraw once the item is delivered. We confirm this in your order confirmation. So:

• Before delivery: you can withdraw and get a full refund.
• After delivery: the right to withdraw no longer applies. Your rights if the item is faulty or not as described still apply in full.

How to withdraw

• Use our withdraw from contract here form. It is also linked in the footer of every page. You will get an acknowledgement by email.
• Or email [email protected] with a clear statement that you are withdrawing. You can use the model form below, but you don't have to.

Refunds

We refund any amount due within 14 days of receiving your withdrawal, using the same payment method you used through Whop, at no cost to you. When we refund, we remove the related perks.

When a membership ends

Memberships do not renew. Each one is a single payment for a fixed number of days (usually 28) and ends automatically, so there is nothing to cancel and you will not be charged again. After the first 14 days, the unused part of a membership is not refunded, except where the law requires it.

Other refunds

• Charged twice by mistake: we refund the duplicate.
• Perks not delivered within 48 hours and we cannot fix it: full refund.
• A purchase made by a child without permission: a parent or guardian should contact us and we will look at it sympathetically.

Chargebacks

If something went wrong, please contact us first. We can usually sort it out faster than your bank. This does not affect your right to use your bank's or card provider's dispute process.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)